Warranty Claim Form

WARRANTY CLAIM FORM

IMPORTANT

Please refer to the warranty terms and conditions for relevant information required to process a warranty claim. Submitting this form incorrectly filled out or with missing information will lead to your claim being delayed. Please submit any supporting documents along with this form.

Unit 1 RTL Industrial Estate, Brunel Road, DONCASTER, DN5 8PT

Tel: +44 (0)1302 595 123

Vehicle Reg. No.

Company Name and Branch (supplied by)

Contact Name

Phone Number

Original Recoturbo Invoice No.

Replacement Recoturbo Invoice No.

Your Original Order No.

RCT Number

OE Part Number

Your Returns Number

1st Turbo Fitment Date

1st Turbo Removal Date

2nd Turbo Supplied Date

2nd Turbo Fitted Date

Description of Fault / Failure

Name and Contact Number of the Technician

PLEASE SELECT ONLY ONE WARRANTY OPTION BELOW BY TICKING THE BOX

FAST TRACK - CREDIT ACCOUNT CUSTOMERS ONLY

I am an account customer and I agree to the Terms and Conditions and select FAST TRACK WARRANTY

If this is the FIRST unit you are claiming for under warranty, you can have your credit fast tracked. Credits will appear against your account in 5-10 days. You will only receive a basic failure diagnosis and you waive your right to submit a labour claim against the unit. You cannot use this fast track option for turbos that are covered by our manufacturer’s warranty only. The turbo MUST have been replaced with a Recoturbo unit to qualify for fast track warranty.

I agree to the Terms and Conditions and select STANDARD WARRANTY

STANDARD WARRANTY

Select this option if you are not an account customer (you paid for your turbo by cash, BACS or debit/credit card) or for turbos that are not covered by the 'no labour, no quibble' warranty, such as brand new units, those under our Manufacturers Warranty and second or subsequent units.

Turbos that are found to have failed due to external factors such as engine issues may have the warranty partially or fully rejected. You will receive an inspection report.

STANDARD WARRANTY WITH A LABOUR CLAIM

Turbos that are found to have failed due to external factors such as engine issues may have the warranty partially or fully rejected.

You will receive a full inspection report.

Labour claims may take up to 12 weeks

to process.

I agree to the Terms and Conditions and select STANDARD WARRANTY WITH LABOUR

In the event of the turbo being found to not be at fault and the claim is rejected, I agree to pay the report fee of £25 +VAT.

£

Optional Supporting Image Upload

Upload File

Do you have any other non-warranty turbos that need collecting as well as this?

How many old core turbos (for surcharge refund) do you need collecting?

How many unused (stock cleanse) turbo's do you need collecting?

Please select a warranty type

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